Public Offer for Digital Services — «Expat Market»

1. Terms and definitions

Operator — Sergei Korolenko, a sole proprietor registered in Georgia, who makes this agreement available to any person on an open-offer basis.

User — an individual who has accepted the offer.

Service — the «Expat Market» Telegram Mini App.

Digital service — a paid feature available in the service: listing promotion in the catalogue, listing pinning, or other features described in the interface at the time of purchase.

Telegram Stars — Telegram's internal virtual currency used as a means of payment for digital services.

Donation — a voluntary payment by the user in support of the service's development, made in Telegram Stars via the "Support the project" feature and involving no consideration in return (Section 7).

2. Subject matter

The operator undertakes to provide the user with the digital service in the scope and for the period specified in the feature description at the time of the order. The user undertakes to pay for the service in the established manner. The agreement is effective from the moment of acceptance until the parties have fully performed their obligations under the relevant order.

The list, description, duration, and price of digital services are displayed in the service interface immediately before payment. By making a payment, the user confirms that they have read the service specifications.

This offer also governs the user's voluntary payments in support of the service (donations). The provisions of this offer concerning digital services apply to donations subject to the special rules set out in Section 7.

3. Acceptance of the offer

Acceptance of this offer is effected by the user's conduct — pressing the payment confirmation button and the successful deduction of Telegram Stars. From the moment of acceptance, the agreement is considered concluded on the terms of this offer.

By pressing the payment confirmation button, the user gives their express consent to the digital service being provided immediately, before the expiry of the withdrawal period established by applicable law for distance contracts, and confirms that they understand that once the service has been fully provided, they lose the right to withdraw from the agreement and receive a refund, except where the service was provided improperly.

By accepting the offer, the user warrants that they have the legal capacity required under applicable law to enter into this agreement, and also confirms agreement with the Terms of Service and Privacy Policy of the service.

4. Price and payment procedure

The price of digital services is expressed in Telegram Stars and is displayed in the service interface before payment. Payment is processed through Telegram's payment infrastructure.

Telegram Stars are purchased by the user from Telegram on Telegram's terms; the operator is not involved in the user's settlements with Telegram, the Apple App Store, or Google Play and has no access to the user's payment data, including payment card data. All matters concerning the service's digital services, including refunds, are handled by the operator, not Telegram.

Service prices may be changed by the operator. For services already paid for, the price in effect at the time of acceptance applies. If a service's price was displayed with an obvious technical error, the operator may cancel the order with a full refund.

5. Service delivery

A digital service is activated from the moment it is applied to the user's listing (application of the promotion or pinning) and is provided for the period, or in the scope, specified at the time of the order.

If activation does not occur within 24 hours of a successful payment due to reasons attributable to the operator, the operator will, upon the user's request and within 5 business days, either activate the service for the full paid period (in the full paid scope) or process a refund in accordance with Section 6.

The operator does not guarantee a specific outcome of promotion (number of views, responses, or sales), as this is determined by the activity of other service users.

6. Refunds

6.1. The service is activated from the moment the promotion or pinning is applied to the user's listing and is provided for the period (or in the scope) specified at the time of the order.

6.2. A refund is issued if: (a) payment was deducted but the service was not activated within 24 hours due to reasons attributable to the operator; (b) the wrong service was activated, or the service was applied to the wrong listing, through the operator's fault; (c) the service did not operate for a substantial part of the paid period through the operator's fault — in which case, at the user's choice, either a refund is issued or the service is re-activated for the unused period.

6.3. No refund is issued: after the service has been fully and properly provided; where the user closes or deletes the listing during the service period; upon account deletion at the user's initiative (including unused promotions from a purchased package); where the listing is unpublished or the account is blocked for violation of the Terms of Service — except where the unpublishing or block is acknowledged by the operator as erroneous, in which case the operator re-activates the service for the unused period or issues a refund; or due to the absence of the expected promotion outcome (views, responses, sales).

6.4. Refunds are made exclusively in Telegram Stars to the user's Telegram balance via the refund tools provided by Telegram, in the amount of the full value of the relevant transaction; partial refunds of a single transaction and refunds in money are technically impossible. The operator does not compensate for changes in the value of Telegram Stars in national currencies.

6.5. A refund request should be sent to @expatmarket_bot or expat.apps@gmail.com within 30 days of the payment date, stating the date, time, and a description of the issue. The review period is 10 business days; if the decision is positive, the refund is processed within 5 business days via Telegram's tools.

6.6. This section does not limit the user's rights under mandatory provisions of applicable consumer protection law.

7. Voluntary support payment (donation)

7.1. The service may offer the user the option to make a voluntary payment in support of the service's development (a donation) via the "Support the project" feature in the service interface. A donation is paid in Telegram Stars; the user chooses the amount at their own discretion within the minimum and maximum amounts displayed in the interface before the payment is made (as at the publication date of this version — from 1 to 10,000 Telegram Stars per transaction).

7.2. A donation is a voluntary payment made under this offer and is not a charitable donation within the meaning of special legislation on charitable activities. A donation involves no consideration in return: it does not unlock additional features, advantages, or privileges, does not affect the ranking of the user's listings or moderation decisions, and does not create any obligations of the operator towards the user other than those provided for in this section. The operator applies the funds received to the maintenance and development of the service at its own discretion.

7.3. By making a donation, the user confirms that they understand its voluntary nature and the absence of any consideration in return. The operator's obligation in respect of a donation is deemed performed, and the service fully provided, at the moment the Telegram Stars are successfully deducted. By pressing the payment confirmation button, the user gives their express consent to immediate performance and confirms that they understand that, from the moment of a successful payment, they lose the right to withdraw from the agreement in respect of the donation.

7.4. Refunds of donations at the user's initiative are not provided for, as performance is completed at the moment of payment. However, the operator reviews enquiries concerning donations — including cases of erroneous or unauthorised payments — in accordance with the Telegram platform's rules for Telegram Stars payments, and may, at its own discretion, refund a donation via the refund tools provided by Telegram where there is a legitimate dispute. Refunds are made exclusively in Telegram Stars in the amount of the full value of the relevant transaction; clause 6.4 applies accordingly.

7.5. Enquiries concerning donations should be sent using the /paysupport command in the chat with the @expatmarket_bot bot or to expat.apps@gmail.com, stating the date, time, and amount of the payment. The review period is 10 business days. This section does not limit the user's rights under mandatory provisions of applicable law.

8. Liability

The operator is not liable for disruptions in Telegram's payment infrastructure or unavailability of the service due to issues with the Telegram platform or internet connectivity.

The operator's total liability under this agreement is limited to the cost of the digital service paid by the user. Nothing in this agreement limits the user's rights that cannot be limited under mandatory provisions of applicable law, or the operator's liability for intent or gross negligence.

9. Amendment and withdrawal of the offer

The operator may amend the terms of this offer at any time. A new version takes effect upon publication and applies to orders placed after it comes into force. For already paid services, the terms in effect at the time of acceptance apply. Material changes to payment and refund terms are introduced in the manner and within the timeframes provided by the "Changes to the Terms" section of the Terms of Service.

The operator may withdraw the offer at any time; withdrawal does not affect agreements accepted before the moment of withdrawal — paid services are provided in full or the payment is refunded.

The current version of the offer is always available at the permanent URL.

10. Force majeure

The parties are released from liability for non-performance caused by force majeure circumstances: natural disasters, military actions, acts of public authorities, large-scale communication network failures, unavailability of the Telegram infrastructure or app stores, and other circumstances beyond the parties' reasonable control. The party unable to perform shall notify the other party within a reasonable time by available means. If the circumstances persist for more than 30 days, either party may withdraw from the agreement; payment for services not yet provided by that moment is refunded in accordance with Section 6.

11. Governing law and disputes

This agreement is governed by the law of Georgia. Before going to court, a party shall send the other party a claim (for the operator — via @expatmarket_bot or expat.apps@gmail.com); the response period is 10 business days, and the dispute is considered unresolved 30 days after the claim was sent. Unresolved disputes are heard by the court at the operator's location (Tbilisi, Georgia), unless otherwise required by mandatory provisions of the user's country.

12. Final provisions

The invalidity of any individual provision of this offer does not affect the validity of the remaining provisions; an invalid provision is deemed replaced by a valid one closest to it in meaning. The operator may transfer its rights and obligations under the agreement to a third party with notice to users; the user may not assign their rights without the operator's consent.

This offer is drawn up in Russian and English. In the event of any discrepancy, the Russian version shall prevail.

13. Operator details

Operator: Individual Entrepreneur Sergei Korolenko

Country: Georgia

Identification code: 305650676

Postal address: Georgia, Tbilisi city, Nutsa Ghoghoberidze street, N9, floor 4, apt. 19, building "A"

E-mail: expat.apps@gmail.com

Support: @expatmarket_bot

Legal enquiries: expat.apps@gmail.com

Offer publication date: 16 July 2026